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Ready to book your appointment, or still need more information? Call 1-833-VLLYWSE (833-855-9973) or fill out an appointment request form.

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About Telehealth

When you and your loved ones need care, you shouldn’t have to go far or look hard to find it. That’s why we’re making it easier than ever to connect with the Valleywise Health doctors you know and trust.

With our new telehealth offering, you can book a virtual appointment with any of our doctors by phone or video call. The best part? It’s still the same great care you trust – all from the comfort, safety and convenience of your own home.

Here are some common questions to help you prepare for your Telehealth appointment:

Can I make a telehealth appointment if I’m a new patient?

Yes! Both new and current patients are welcome to book a telehealth appointment at Valleywise Health.

What equipment do I need to take my call?

All you need is a phone or computer with an internet connection.

Which doctors/departments are available by telehealth?

While many of our doctors are available by telehealth, we recommend calling us first at 833-VLLYWSE (833-855-9973) to confirm that your doctor offers this service. However, most of our locations and specialty services offer some degree of telehealth services, including our HIV/AIDS clinic.

Can I get a diagnosis from my doctor over a virtual call?

Many times, yes. Our Valleywise Health doctors are equipped to perform general examinations over video calls and can make treatment suggestions based on your conversation. In some cases, you may need to book an in-person appointment for follow-up, but that will be determined by your doctor.

Is this secure?

Your safety is our top priority, and everything you virtually share with your doctor will be kept confidential in compliance to HIPAA rules and regulations.