If you have any recent dental records or a list of medications your child is taking, please bring them.

Also bring any information related to your child’s medical history, including any conditions they have or hospitalizations they’ve experienced.
Having this information helps us provide safe, personalized care for your child.

The American Academy of Pediatric Dentistry recommends that children see a dentist as soon as their first teeth appear, or by their first birthday at the latest.

Good habits start early, and we’re here to help you and your child build a healthy foundation for lifelong oral health.
We want your child to have a dental home with us—a place where you feel comfortable coming for routine checkups and for any questions or concerns as they grow.

Yes! We discuss the importance of diet, daily habits, and good oral hygiene in every visit.
Our team tailors education and guidance to each family’s unique needs so both parents and children feel informed and confident about maintaining healthy smiles.

Come see us right away! We can determine if urgent treatment is needed and ensure your child receives appropriate follow-up care.
If a permanent tooth is knocked out:

• Pick it up by the crown (the white part you see in the mouth).
• Rinse it gently with water—do not scrub.
• Try to place the tooth back into the socket if possible.
• If you can’t, place it in a cup of milk to keep it moist.

Try to reach the dentist within 30–60 minutes for the best chance of saving the tooth.

We’re happy to work with a variety of private and public insurance plans to make your child’s care affordable. If you don’t have dental insurance, our Financial Counselors can help you explore options like our sliding fee scale, which may lower costs based on your income.

At your child’s first visit, we’ll create a personalized treatment plan and provide a good-faith estimate so you know what to expect before treatment begins.

We accept many private and public insurance plans as well as a variety of payment methods. Our Financial Counselors can help you understand your options and determine what works best for you.

For patients with AHCCCS under 21 years of age, most dental treatment is fully covered. We can verify your benefits before treatment so you’ll know about any potential out-of-pocket costs.

For patients with AHCCCS age 21 and older, AHCCCS only offers a limited dental emergency benefit. If you are in pain or have a dental infection, please don’t delay—contact us as soon as possible, and we’ll do our best to make sure you get the care you need.

Because insurance coverage can vary widely, we encourage you to reach out to your insurance provider for a list of covered services and yearly maximums.

Our Patient Access Center answers calls at any time. However, the quickest way to receive care is to visit the Valleywise Health Medical Center or contact your clinic as soon as it opens in the morning.

Your need for exams and cleanings depends on your individual oral health. Most people benefit from being seen once or twice a year, but we’ll make more specific recommendations after completing a comprehensive exam to determine your risk and level of need.

Post-operative instructions are reviewed at every visit. Please follow those carefully, and most importantly, let us know if you have any questions or concerns. We encourage you to come back to see us if anything doesn’t feel right.

Please tell us! It helps to know your specific concerns, especially if you’ve had negative experiences in the past. We want to make sure your treatment is safe and as comfortable as possible.

For emergency visits—including those at our walk-in clinic at Phoenix CHC–we may be able to address your urgent needs the same day. Often, we can extract broken, infected, or painful teeth right away. In some cases, we may refer you to a specialist or schedule you for a follow-up appointment if your needs can’t be accommodated immediately.
For routine care, your first visit is typically a comprehensive exam to determine your needs, and specific treatments are scheduled for future visits.