Please bring any recent dental records if you have them. Also bring a current list of the medications you take and the conditions they’re for. If you have any removable appliances—such as dentures, partial dentures, nightguards, or retainers—please bring those as well.

If you are a legal guardian (but not an immediate parent) for the patient, please bring documentation.

We’re happy to work with a variety of private and public insurance plans to help make your care affordable. If you don’t have dental insurance, don’t worry—our friendly Financial Counselors can help you explore options like our sliding fee scale, which may lower your costs based on your income.

At your first visit, we’ll create a personalized treatment plan just for you and provide a good-faith estimate so you’ll know what to expect before any treatment begins.

No matter your situation, we’ll work with you to make sure cost isn’t a barrier to getting the care you need.

We accept many private and public insurance plans as well as a variety of payment methods. Our Financial Counselors can help you understand your options and determine what works best for you.

For patients with AHCCCS under 21 years of age, most dental treatment is fully covered. We can verify your benefits before treatment so you’ll know about any potential out-of-pocket costs.

For patients with AHCCCS age 21 and older, AHCCCS only offers a limited dental emergency benefit. If you are in pain or have a dental infection, please don’t delay—contact us as soon as possible, and we’ll do our best to make sure you get the care you need.

Because insurance coverage can vary widely, we encourage you to reach out to your insurance provider for a list of covered services and yearly maximums.

Our Patient Access Center answers calls at any time. However, the quickest way to receive care is to visit the Valleywise Health Medical Center or contact your clinic as soon as it opens in the morning.

Your need for exams and cleanings depends on your individual oral health. Most people benefit from being seen once or twice a year, but we’ll make more specific recommendations after completing a comprehensive exam to determine your risk and level of need.

Post-operative instructions are reviewed at every visit. Please follow those carefully, and most importantly, let us know if you have any questions or concerns. We encourage you to come back to see us if anything doesn’t feel right.

Please tell us! It helps to know your specific concerns, especially if you’ve had negative experiences in the past. We want to make sure your treatment is safe and as comfortable as possible.

For emergency visits—including those at our walk-in clinic at Phoenix CHC–we may be able to address your urgent needs the same day. Often, we can extract broken, infected, or painful teeth right away. In some cases, we may refer you to a specialist or schedule you for a follow-up appointment if your needs can’t be accommodated immediately.
For routine care, your first visit is typically a comprehensive exam to determine your needs, and specific treatments are scheduled for future visits.